Security Manager, Head of Department @ Mandarin Orchard Singapore & the Mandarin Gallery
Always forward planning and pushing to stay one step ahead in security developments, Andy’s career in the security/defence industry started off 17 years ago with the military, rising through the ranks from a Private performing armed sentry, to a Master Sergeant leading and deploying soldiers into the battlefield. From storming buildings to deploying in the mountains and deserts, a decade of service as an Army combatant sees Andy instilled with leadership, mental fortitude, physical fitness and tactical awareness that continues to drive and serve him well in the private security sector.
In January 2012, Andy joined the Corporate Security team at Bank of America Merrill Lynch as a Senior Security Specialist where he was responsible for horizon scanning and risk anticipation as part of the crisis mitigation process within Asia Pacific, and then driving these information into actionable intelligence for regional stakeholders in a timely manner. Subsequently, Andy joined the upscale prestige mall Paragon as a Security Executive within the Facilities Division, taking charge of the safety and security section while also providing security advice to numerous luxury brands such as Prada, Gucci, Ferragamo, the Market Place, on matters of loss prevention.
Currently, Andy manages the security department for a 5-star, thousand-roomed hotel in Mandarin Orchard Singapore as well as the upscale retail mall Mandarin Gallery. His main role is to build up the organisation’s capacity in planning, managing, and dealing with security threats, emergencies, crisis, continuity and recovery.
Andy’s pursuance to keep abreast of security developments was realized in 2016; In March, 6 months before the nationwide launch of Singapore Police Force’s “Run, Hide, Tell’ SGsecure advisory, Andy had already put into motion a hotel-wide anti-terrorism workshop that was first planned for in 2015. SGsecure’s concept turned out to be similar to the hotel’s workshop; all materials and preparations were in view of a certain rising trend of terrorism related modus operandi.
In his dual role within the National Service Reserves, Andy was appointed as the Company Sergeant Major for a newly formed Intelligence unit and went on to perform and excel during subsequent reserve call ups that range from 2014 – 2024.
In July 2018, Andy was invited to a regional Counter Terrorism summit at the Sheraton Imperial, Kuala Lumpur, to share with other security professionals, homeland security officials his take on psychology and how it impacts security operations. He is also scheduled to present how psychology can impact hotel related anti-terrorism practices to security professional audiences in 2019’s inaugural Security Risk Management Exchange taking place in Singapore, and possible in Malaysia, Indonesia and India.